| |
| |
Order
questions
click here |
| |
Returns,
click here |
| |
Technical
lighting & Product questions click
here |
| |
Price
Requests: click here (use
for items not listed on elights.com) |
| |
Quote
Requests: (over $400) click here |
| |
Web
Site Issues: webmaster@elights.com |
| |
Advertising
& Sales: sales@elights.com |
| |
If
you have difficulty emailing us using the above email addresses
contact us using one of the methods below or
email us here. |
Your
order will be processed the fastest when paying by
Credit Card or PayPal |
Payment
Options - We accept the following payment
methods:
|
| 1.
|
Visa,
Mastercard, American Express, Diner's Club & Discover
via Yahoo's
secure online ordering |
| 2. |
PayPal |
| |
You
must have a PayPal account to use this option. If you do not
have a PayPal account, click
here to sign up. |
| |
Select
the "PayPal" option under payment methods on the order form |
| |
Send
payment for the total amount to pay@e-lights.com |
| 3. |
Certified
Check or Money Order - your
order will be processed within 24 hours of receipt of payment |
| |
When
you are ready to check out, select the "Check or Money Order"
option under payment methods on the order form |
| |
Enter
your check or money order# on the order form |
| |
Mail
your check or money order with a copy of your order immediately
to: |
| |
eLights.com
119 Rockland Center #305
Nanuet, NY 10954-2964 |
| |
Your
order will be processed upon receipt of your Certified Check
or Money Order |
| 4. |
Personal
Check -
Your order WILL NOT SHIP UNTIL YOUR CHECK CLEARS. This
typically takes 5 -7 business days after receipt of check. |
| |
When
you are ready to check out, select the "Check or Money Order"
option under payment methods on the order form |
| |
Enter
your check or money order# on the order form |
| |
Mail
your check or money order with a copy of your order immediately
to: |
|
Prices
On rare occasions, the price for an item on eLights.com may differ from the price shown in a User's shopping cart -- it is possible that a price may increase or decrease between the time the item is placed in a shopping cart and the time that the purchase is actually made. Despite our best efforts, a small number of the items on our website may be mispriced. If an item's correct price is higher than our stated price, we will, at our sole discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. We do NOT charge your credit card until after your order has entered the shipping process. |
|
eLights.com
119 Rockland Center #305
Nanuet, NY 10954-2964 |
Returns:
You
may return your order for credit (minus shipping charges)
within 30 days after receipt. The item(s) must be
in new condition, uninstalled and in original packaging.
Please do not write on carton, use shipping label.
|
| |
Restocking charge
- All
non-defective items are subject to a restocking charge of 25% except RAB Lighting products. Call for
info. |
|
Special Order Items from Lightolier are subject to a 50% restocking charge. |
| |
Batteries,
bulbs, and wire are not returnable except for manufacture
warranty. |
| |
To
return your order for any reason click
here or call 888-844-3332 |
